Sign up to our newsletter for 10% off | UK Shipping: 3-5 WD's Sign up to our newsletter for 10% off | UK Shipping: 3-5 WDs | Telephone: 01841540850

Data Deletion Policy

Effective Date: 01.01.2024

  1. Introduction

This Data Deletion Policy outlines the procedures and practices implemented by St. Eval Candle Co Ltd ("we," "us," or "our") for the deletion of user data collected through our mobile application available on Android and iOS ("App"). We are committed to protecting the privacy of our users and ensuring the secure and responsible handling of their personal information.

  1. Scope

This policy applies to all users of our St. Eval App and covers the deletion of personal data collected or processed during the use of the App.

  1. Types of Data Collected

Our App may collect various types of data to help improve our products, services and user experience, including but not limited to:

  • Personal information (e.g., name, email address)
  • Device information (e.g., device type, operating system)
  • Usage data (e.g., app features used, frequency of use)
  1. Data Deletion Procedure

Users can request the deletion of their data by contacting our team at info@st-eval.com. We will verify the identity of the requester before processing such requests, and once authenticated, will delete all data of the requester from our system(s).

  1. Retention Period

We retain user data only for the duration necessary to fulfil the purposes outlined in our Privacy Policy or as required by law. Once the data is no longer needed, we promptly delete it from our systems.

  1. Data Security

We take appropriate measures to safeguard user data against unauthorised access, loss, misuse, and alteration. Our security measures are outlined in our Privacy Policy.

  1. Policy Updates

This Data Deletion Policy may be updated from time to time. Users will be notified of any significant changes via the App or our website.

For any questions or concerns about this Data Deletion Policy, please contact us at info@st-eval.com.

St. Eval Candle Co. Ltd

Engollan, St Eval, Wadebridge, Cornwall, PL27 7UL

Registered in England and Wales

Company Reg No 4540135

VAT Number GB 799 7826 33